Spriggy Mobile Important Legal Information
The following documents outline Spriggy Mobile's terms and other important legal and regulatory information. Please read through these before using Spriggy Mobile. Feel free to print them out, they all open as PDF files. If you have any questions, then get in touch by emailing support@spriggymobile.com.au.
- Spriggy Mobile Legal and Regulatory documentation
Spriggy Mobile has partnered with Optus to bring you mobile plans designed for kids. The terms and conditions and other important documents listed below apply in connection with the mobile services and plans that are offered by Spriggy Mobile.
- Privacy Policy
- Pre-Paid Pricing Description
- Consumer Terms Standard Form of Agreement
- Customer Complaints Policy
- Fair Go Policy
- Financial Hardship Policy
- Automatic Payments Agreement
- Electronic Identity Verification Terms
- Payment Assistance Policy
Critical Information Summaries (CIS)
Spriggy Mobile's Critical Information Summaries (CIS) contain key information about the Spriggy Mobile products and services.
Spriggy App and Website Terms and Conditions
Spriggy operates the Spriggy app and Spriggy Mobile website. The terms and conditions and privacy documents listed below apply in connection with your access and use of the Spriggy app and Spriggy Mobile website for the Spriggy Mobile products and services, but they do not govern any mobile products or services provided to you by Spriggy Mobile.
- Spriggy Mobile Sites Terms and Conditions
- Spriggy Privacy Policy
- Spriggy Mobile Privacy Collection Statement
- Terms of Sale for the Moorup for Spriggy Mobile Online Store
Promotional Offer Terms & Conditions
Previous promotions and competitions
Visa and the Visa brand mark are registered trademarks of Visa Worldwide Pte Limited. Rivva Pty Ltd (ABN 86 603 542 918, AFSL 513762) (Spriggy) has been appointed as a third party agent of Indue Ltd (ABN 97 087 822 464, AFSL 320204) based in Brisbane, Australia, the issuer of the Spriggy Prepaid Card and Parent Wallet. See Spriggy's FSG. Consider the Product Disclosure Statement, Product Terms and Conditions and the Target Market Determination to ensure the product is right for you.
You agree to be provided the PDS, FSG and other terms documents by accessing the links. Fees & charges apply. Any advice provided is general in nature and does not take into consideration your objectives, needs or financial situation. Before acting on any advice consider its appropriateness. See full terms.
© 2026 Rivva Pty Ltd (ABN 86 603 542 918). Level 1/66 King St, Sydney, NSW 2000.
Google Play is a trademark of Google LLC. | App Store is a trademark of Apple Inc., registered in the U.S. and other countries and regions.