# Spriggy Mobile Important Legal Information

The following documents outline Spriggy Mobile's terms and other important legal and regulatory information. Please read through these before using Spriggy Mobile. Feel free to print them out, they all open as PDF files. If you have any questions, then get in touch by emailing [support@spriggymobile.com.au](/content/mobile/terms-in-app/#/index.html).

- **Spriggy Mobile Legal and Regulatory**

Spriggy Mobile has partnered with Optus to bring you mobile plans designed for kids. The terms and conditions and other important documents listed below apply in connection with the mobile services and plans that are offered by Spriggy Mobile.

- [Privacy Policy](/content/mobile/terms/privacy-policy/index.html)  
- [Pre-Paid Pricing Description](/content/mobile/terms/pre-paid-pricing/index.html)  
- [Consumer Terms Standard Form of Agreement](/content/mobile/terms/sfoa/index.html)  
- [Customer Complaints Policy](/content/mobile/terms/complaints-policy/index.html)  
- [Fair Go Policy](/content/mobile/terms/fair-go-policy/index.html)  
- [Financial Hardship Policy](/content/mobile/terms/financial-hardship-policy/index.html)  
- [Automatic Payments Agreement](/content/mobile/terms/automatic-payments-agreement/index.html)  
- [Electronic Identity Verification Terms](/content/mobile/terms/verification-terms/index.html)  
- [Payment Assistance Policy](/content/mobile/terms/payment-assistance-policy/index.html)

- **Critical Information Summaries (CIS)**

Spriggy Mobile's Critical Information Summaries (CIS) contain key information about the Spriggy Mobile products and services.

- [CIS - Starter Pre-Paid](/content/mobile/terms/cis-starter-pre-paid/index.html)  
- [CIS - Essential Pre-Paid](/content/mobile/terms/cis-essential-pre-paid/index.html)  
- [CIS - Plus Pre-Paid](/content/mobile/terms/cis-plus-pre-paid/index.html)

- **Spriggy App and Website Terms and Conditions**

Spriggy operates the Spriggy app and Spriggy Mobile website. The terms and conditions and privacy documents listed below apply in connection with your access and use of the Spriggy app and Spriggy Mobile website for the Spriggy Mobile products and services, but they do not govern any mobile products or services provided to you by Spriggy Mobile.

- [Spriggy Mobile Sites Terms and Conditions](/content/mobile/terms/spriggy-mobile-sites-terms/index.html)  
- [Spriggy Privacy Policy](/content/terms-and-privacy/privacy-policy/index.html)  
- [Spriggy Mobile Privacy Collection Statement](/content/mobile/terms/spriggy-mobile-privacy-collection-statement/index.html)  
- [Terms of Sale for the Moorup for Spriggy Mobile Online Store](/content/mobile/terms/online-store-terms-of-sale/index.html)

- **Promotional Offer Terms & Conditions**

Previous promotions and competitions

- [Spriggy Mobile Christmas 2024 Promotion](/content/mobile/terms/christmas-2024-offer-terms/index.html)